Media Relations Assistant
Reporting to the Head of Communications and Public Affairs, you will be joining a team that showcases the University's wide-ranging portfolio and world-class expertise in technology and management. You will be a first point of contact, during office hours, for journalists and will assist the media and communications team in answering their enquiries.
Planning and organising
- Day-to-day management of the media relations email inbox.
- Answering the media relations phone number and responding to basic enquiries. Seeking assistance from the wider media relations team for more complex enquiries.
- You will attend regular planning meetings with the Head of Communications and Public Affairs and will assist in creating PR plans for the wider media relations and communications team
- Plan, organise and prioritise own work and resources on a daily basis.
- You take the lead in organising the media distribution and media monitoring software - maintaining a database of all key internal and external contacts.
Communicating and influencing
- Effective communication - verbal and written is a key element of the role. You will need to use a broad range of communications skills
- You will require the ability to empathise with stakeholders in relation to their request/demands, understanding their requirements
- Support the media relations and communications team in establishing strong working relationships with press and media outlets both regionally and nationally
- Support the media relations and communications team in establishing relationships with academics from across all disciplines to ensure media opportunities are exploited
- Working enthusiastically and with creativity to analyse problems and develop innovative and workable solutions. Identifying opportunities for innovation.
- The ability to problem solve is a key requirement of the role. It is essential to be able to recommend improvements as a means to increasing the opportunities for academics to engage in the media.
- You will also be expected to use your initiative to prioritise workloads and use balanced judgement to reach acceptable solutions.
- Find ways to engage the wider University community in the adoption of corporate initiatives in relation to media relations.
- l) Decisions you will take without reference to others
You will be the operational point of contact for the media and other external stakeholders.
Responding to or forwarding routine enquiries will be within the role holder's remit.
- ll) Decisions you will refer to your manager/colleagues
- Problems/issues outside scope of knowledge/understanding
- High priority issues or serious matters
- Policy matters
- Good standard of A Level or equivalent education
- Relevant degree
- Professional qualification
- Close attention to detail and the ability to adhere to writing and formatting style guides
- Experience of working in a busy office environment
- Experience of working on multiple tasks with competing priorities
- Experience of editing and proof reading
- Relevant experience of working with the media, generating coverage and raising organisational profile
- Experience of using media monitoring and media distribution software
- Experience of using CMS systems to upload content to websites
- Good general grounding in current thinking and practice in media and communications work (including social media)
- Knowledge of the Microsoft Office package
- Proactive approach to seeking out potential news stories
- Excellent communication skills
- Good analytical and problem solving skills
- Excellent organisational and time management skills
- Able to deliver excellent customer service to colleagues across the university and external stakeholders
- Ability to work reliably and flexibly as part of a team
- Ability to manage a busy and varied workload and communicate progress effectively
- Strong interest in the news agenda and interest in current affairs