Customer Service Operatives
Siamo Recruitment are looking for Energetic, Driven and Professional Customer Service Executives to work in a dynamic and hardworking team.Due to growth and success there could be longer term availability or the possibility of a Permanent vacancy.
It is a fantastic chance to work for a company who value their staff. You will be provided with ongoing training and support to achieve allocated targets. Fabulous offices, onsite parking and perks contribute to the positive environment my client offers. Hard work and reliability will be rewarded.
Ideally looking for someone who is passionate about delivering exceptional Customer Service. You'll be joining a fast paced energetic environment with lots of like-minded individuals. Candidates will need own mode of transport as the location of this role is on the outskirts of Cirencester and the ability to hit the ground running. This is an immediate start contract.
The role will include but to be limited to:
Providing a high level of Customer Service
Answer Customer calls, web chat, social media contacts, and emails professionally
Resolve Customer issues
Processing Customer orders
Ensure every customer receives the very best customer care possible
Full product knowledge - constantly keeping up to date with new lines
Taking a real interest in offering alternative products to suit the customers needs further - suggesting alternatives or up selling products to your best ability
Maximising sales as and when appropriate through the use of add ons
The Ideal Candidate:
Will have a positive disposition and able to work under pressure
Previous Call Handling/Helpdesk/ Call Centre experience is advantageous
Previous customer service experience essential (this can include retail and hospitality)
Outgoing and confident handling queries
Takes pride in delivering a high calibre of work
Able to confidently communicate with people from all walks of life
Able to drive and have own mode of transport due to location
Flexibility with working shifts (one in four weekends)