CRM and Data Systems Analyst
As the CRM and Data Systems Analyst, you will be a member of the Information Services (IS) team, embedded within the Alumni Relations and Development (AR&D) team, and the main conduit for Alumni, CRM and data related activity, for both technical and business/subject matter expertise. Through continuous skills development, growing knowledge and insight, you will serve to be the expert on all aspects of Alumni services, CRM, web portals and data analysis/management, ensuring that systems are developed and maintained to support the alumni relations and fundraising activity and that data is shared where appropriate with other University systems.
You will be responsible for overseeing the management of alumni data and ensuring that the way in which data is collected, stored and used is in line with general legislation, i.e. GDPR.
You will also provide clear and detailed reports; to extract meaning from data available and, through a variety of automated business analysis tasks, identify trends, measure performance and provide critical business insight to inform the overall AR&D strategy.